Effective Date: 05-25-2025
Welcome to Mode and Manor. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and any related communications or transactions conducted with us. By visiting our website, making an inquiry, booking a service, or entering into a design agreement with Mode and Manor, you agree to be bound by the following Terms and Conditions.
Please read these Terms carefully. If you do not agree with them, please do not use our website or services.
About Us
Eligibility
Scope of Services
- Residential interior design
- Commercial design and space planning
- Renovation and remodeling coordination
- Custom furniture and décor sourcing
- Styling and staging services
- 3D visualizations and mood boards
- Virtual consultations
Consultations and Bookings
Client Responsibilities
- Provide accurate and complete information regarding your space, design needs, preferences, and budget.
- Make timely decisions to ensure project progress.
- Grant access to your property (if required) and ensure safe, suitable working conditions.
- Communicate honestly and respectfully throughout the process.
- Comply with agreed payment terms.
Design Ownership and Intellectual Property
Third-Party Products and Vendors
- Delays in product availability or shipping
- Manufacturing defects or quality issues
- Installation services performed by third-party contractors
Payments and Billing
- A deposit or retainer may be required before work begins.
- Full or partial payments may be due at project milestones
- Final payment is required upon project completion or delivery of all agreed services.
Cancellations and Refunds
- Consultation fees are generally non-refundable unless canceled within 24 hours of booking.
- For design projects, cancellation after work has begun may result in forfeiture of your deposit and billing for hours worked or purchases made on your behalf.
- Refunds for third-party products are subject to each vendor’s policies and may include restocking or return shipping fees.
Design Limitations and Results
- Design is a creative and subjective process.
- Colors, materials, and finishes may appear differently in digital renderings versus real life.
- Environmental factors (lighting, layout, property conditions) can influence outcomes.
- Budget constraints may limit certain design options or quality tiers.
Website Use and Content
- Copy, modify, or republish our content without permission
- Use our site for any unlawful or abusive purpose
- Interfere with the functionality or security of our website
Limitation of Liability
- The use of our website or services
- Project delays, cancellations, or dissatisfaction
- Product defects or third-party service failures
- Any loss of profits, data, or goodwill
Indemnification
- Your use or misuse of our website or services
- Breach of these Terms
- Infringement of any third-party rights
Amendments
Governing Law
Entire Agreement
Contact Information
Mode and Manor is a boutique interior design firm that provides personalized interior design solutions for residential, commercial, and new-build spaces. We offer design consultation, space planning, styling, renovation services, 3D visualization, custom sourcing, and more.
To use our services or website, you must be at least 18 years old and legally capable of entering into binding contracts. By accessing our services, you confirm that you meet these eligibility criteria.
Mode and Manor provides interior design services that include, but are not limited to:
Each service offering will be governed by a separate agreement or proposal, which outlines the specific scope, timelines, deliverables, and fees. All services are subject to availability and mutual agreement.
You may request a design consultation through our website or by contacting us directly. Consultations are typically scheduled via email, phone, or video call. Mode and Manor reserves the right to accept or decline any consultation or project request at our discretion.
Fees for consultations may vary depending on the service tier and location. Any applicable charges will be disclosed before scheduling.
As a client of Mode and Manor, you agree to:
Delays caused by a client’s failure to respond or cooperate may impact project timelines and result in additional charges.
All original designs, layouts, plans, mood boards, renderings, and other creative assets developed by Mode and Manor remain the intellectual property of Mode and Manor unless otherwise agreed upon in writing.
Clients are granted a limited, non-transferable license to use the final design deliverables solely for the intended project. Reproduction, resale, or reuse of designs without permission is strictly prohibited.
We reserve the right to use project images, designs, and testimonials in our portfolio, website, marketing, and social media, unless a written confidentiality agreement is established in advance.
In the course of delivering your project, Mode and Manor may recommend or procure products, furnishings, or services from third-party suppliers. We take care in selecting high-quality vendors but are not liable for:
All product warranties are subject to the manufacturer or supplier’s terms and conditions. Mode and Manor is not responsible for handling post-purchase claims unless explicitly included in your agreement.
Fees for services will be outlined in a written agreement, estimate, or invoice. You agree to the following:
Late payments may incur additional fees and may result in a pause or termination of services. Mode and Manor reserves the right to withhold design deliverables until payment is received in full.
Accepted payment methods include bank transfers, credit/debit cards, or other forms agreed upon in writing.
You may cancel a project or service with prior notice. The following conditions apply:
Mode and Manor reserves the right to cancel or postpone services due to unforeseen circumstances, and in such cases, will offer rescheduling or a pro-rata refund where appropriate.
While we strive to meet or exceed client expectations, please understand that:
We do not guarantee specific results or outcomes, especially where third-party products, installations, or changes beyond our control are involved.
You may browse the Mode and Manor website for personal, non-commercial use. The content (images, text, logos, designs, etc.) is owned by or licensed to Mode and Manor and is protected by intellectual property laws.
You may not:
We strive to maintain a secure and functional website but do not guarantee uninterrupted access or error-free content.
To the maximum extent permitted by law, Mode and Manor shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with:
Our total liability shall not exceed the amount paid by the client for the specific services giving rise to the claim.
You agree to indemnify, defend, and hold harmless Mode and Manor, its team members, contractors, and affiliates from any claims, damages, liabilities, and legal fees arising from:
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services or website after such changes constitutes your acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction/Region]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Location].
These Terms, along with any separate agreements, proposals, or written understandings between you and Mode and Manor, constitute the entire agreement regarding your use of our services and supersede all prior communications.
For questions regarding these Terms and Conditions, please contact us at:
Mode and Manor
Address: 2755 Black Oak Rd, Auburn, CA 95602, USA
Tollfree: 1-844-664-4255
Email: support@modeandmanor.com