2755 Black Oak Rd, Auburn, CA 95602, USA

Privacy Policy

At Mode and Manor, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, engage with our services, or otherwise interact with us. By using our site or services, you consent to the practices described below.

  1. Who We Are

  2. Mode and Manor is a boutique interior design firm that offers personalized design services for residential, commercial, and new-build spaces. With a focus on creating meaningful environments that reflect our clients’ lifestyles, we are committed to ensuring transparency and integrity in all our operations—including how we manage your personal information.

  3. Information We Collect

  4. We collect the following types of information to better serve you:

    • Personal Information
    • This includes identifiable details that you provide directly when you:

      • Fill out a contact or inquiry form
      • Book a virtual design consultation
      • Sign up for newsletters, updates, or style quizzes
      • Make a purchase or payment
      • Engage in correspondence (email, phone, social media)

      Examples include:

      • Full name
      • Email address
      • Phone number
      • Mailing or billing address
      • Project preferences or style information
    • Non-Personal Information
    • Automatically collected data may include:

      • IP address
      • Browser type and version
      • Device type
      • Pages visited and time spent on the site
      • Referring website

      This information helps us improve user experience, analyze trends, and maintain website performance.

    • Cookies and Tracking Technologies
    • We use cookies, pixels, and similar tracking tools to enhance site functionality, personalize content, and provide analytics. You can control cookie preferences through your browser settings.

  5. How We Use Your Information

  6. The information we collect is used to:

    • Respond to your inquiries or requests
    • Provide design consultations and services
    • Personalize user experience based on preferences
    • Send newsletters, updates, and promotional materials
    • Improve our website, offerings, and marketing strategies
    • Manage client relationships and project timelines
    • Comply with legal requirements or obligations

    We will only use your information for the purposes stated unless we obtain your explicit consent otherwise.

  7. Information Sharing and Disclosure

  8. We value your trust and do not sell or rent your personal information to third parties. However, we may share information in the following cases:

    • With Service Providers
    • We may work with third-party vendors and professionals (e.g., IT support, email marketing platforms, logistics providers) who assist us in delivering our services. These parties are contractually obligated to protect your information and use it solely for service delivery.

    • With Design Partners and Artisans
    • In the process of fulfilling design projects, we may share relevant project-related details (not sensitive personal data) with artisans, suppliers, or collaborators directly involved in your project.

    • Legal Obligations
    • We may disclose your information if required by law, court order, or to comply with government or regulatory requests.

    • Business Transfers
    • In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity as part of business continuity.

  9. Data Security

  10. We take data protection seriously and employ appropriate technical, physical, and administrative safeguards to protect your personal data against unauthorized access, misuse, or disclosure. These include:

    • Secure server infrastructure
    • Encrypted data transmission (SSL)
    • Limited access to personal data by authorized staff only
    • Regular system monitoring and updates

    Despite our best efforts, no method of data transmission over the internet is entirely secure. Therefore, we cannot guarantee absolute security.

  11. Your Rights and Choices

  12. We respect your rights over your personal data. Depending on your location, you may have the following rights:

    • Access: Request access to the personal data we hold about you.
    • Correction: Request correction of any inaccurate or incomplete data.
    • Deletion: Request deletion of your data, where legally permissible.
    • Objection: Object to our use of your data for marketing or profiling purposes.
    • Portability: Request to receive your personal data in a portable format.

    To exercise any of these rights, please contact us at support@modeandmanor.com.

  13. Email Communication and Marketing

  14. When you opt in to receive emails from us (via newsletters, updates, or design tips), we may occasionally contact you with information about promotions, blog posts, or new services.

    You may unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.

    We respect your inbox and aim to send content that is relevant, timely, and valuable.

  15. Third-Party Links

  16. Our website may contain links to third-party websites, tools, or services that we do not control. These external sites have their own privacy policies, and we encourage you to review them before submitting any personal information.

    Mode and Manor is not responsible for the privacy practices of external websites.

  17. Children’s Privacy

  18. Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from anyone under this age. If we become aware that a minor has submitted information without parental consent, we will take steps to delete it.

  19. Retention of Data
  20. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

    • Legal, accounting, or reporting obligations
    • Ongoing client relationships or service follow-ups
    • Project archival for reference or warranty

    Once data is no longer required, we securely delete or anonymize it.

  21. International Users

  22. If you are accessing our website from outside USA, please note that your data may be transferred, stored, and processed in a country with different data protection laws. By using our site, you consent to such transfers and processing.

  23. Changes to This Privacy Policy

  24. Mode and Manor may update this Privacy Policy periodically to reflect changes in legal requirements, industry practices, or our services. When we do, the updated date will appear at the top of this document.

    Significant changes will be communicated via email or a website notice. We encourage you to review the policy periodically.

  25. Contact Us

  26. If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Mode and Manor
Tollfree: 1-844-664-4255
Email: support@modeandmanor.com
Address: 2755 Black Oak Rd, Auburn, CA 95602, USA